SAMPLE MARKETING PLAN
The
following pages contain an annotated sample marketing plan for Blue Sky
Clothing. At some point in your career,
you will likely be involved in writing—or at least contributing to –a marketing
plan. And you’ll certainly read many
marketing plans throughout your business career. Keep in mind that the plan for Blue Sky is a
single example; no one format is used by all companies. Also, the Blue Sky plan has been somewhat
condensed to make it easier to annotate and illustrate the most vital
features. The important point to
remember is that the marketing plan is a document designed to present concise,
cohesive information about a company’s marketing objectives to managers,
lending institutions, and others who are involved in creating and carrying out
the firm’s overall business strategy.
Five-Year Marketing Plan Blue Sky Clothing, Inc.
TABLE OF CONTENTS
The executive summary
outlines the who, what , where, when , how, and why of the marketing
plan. Blue Sky is only three years
old and is successful enough that it now needs a formal marketing plan to
obtain additional financing from a bank or private investors for expansion
and the launch of new products.
EXECUTIVE SUMMARY
The executive summary
outlines the who, what , where, when , how, and why of the marketing
plan. Blue Sky is only three years
old and is successful enough that it now needs a formal marketing plan to
obtain additional financing from a bank or private investors for expansion
and the launch of new products.
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This five-year marketing plan
for Blue Sky Clothing has been created by its two founders to secure additional
funding for growth and to inform employees of the company’s current status and
direction. Although Blue Sky was
launched only three years ago, the firm has experienced
greater-than-anticipated demand for its products, and research as shown that
the target market of sport-minded consumers and sports retailers would like to
buy more casual clothing than Blue Sky currently offers. They are also interested in extending their
product line as well as adding new product lines. In addition, Blue Sky plans to explore
opportunities for online sales. The
marketing environment has been very receptive to the firm’s high-quality
goods—casual clothing in trendy colors with logos and slogans that reflect the
interests of outdoor enthusiasts around the country. Over the next five year, Blue Sky can
increase its distribution, offer new products, and win new customers.
The company description
summarizes the history of Blue Sky—how it was founded and by whom, what its
products are, and why they are unique.
It begins to “sell” the reader on the growth possibilities for Blue
Sky.
COMPANY DESCRIPTION
The company description
summarizes the history of Blue Sky—how it was founded and by whom, what its
products are, and why they are unique.
It begins to “sell” the reader on the growth possibilities for Blue
Sky.
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Blue Sky Clothing was founded
three years ago by entrepreneurs Lucy Neuman and Nick Russell, Neuman has an
undergraduate degree in marketing and worked for several years in the retail
clothing industry. Russell operated an
adventure business called Go West!, which arranges group trips to locations in Wyoming, Montana, and Idaho, before selling
the enterprise to a partner. Neuman and
Russell, who have been friends since college, decided to develop and market a
line of clothing with a unique—yet universal—appeal to outdoor enthusiasts.
Blue Sky Clothing reflects
Neuman’s and Russell’s passion for the outdoors. The company’s original cotton T-shirts,
baseball caps, and fleece jackets and vests bear logos of different sports—such
as kayaking, mountain climbing, bicycling, skating, surfing, and horseback
riding. But every item shows off the
company’s slogan: “Go Play Outside.”
Blue Sky sells clothing for both men and women, in the hottest colors with the
coolest names—such as sunrise pink, sunset red, twilight purple, desert rose,
cactus green, ocean blue, mountaintop white, and river rock gray.
Blue Sky attire is currently
carried by small retail stores that specialize in outdoor clothing and
gear. Most of these stores are
concentrated in northern New England,
California, the Northwest, and a
few states in the South. The high
quality, trendy colors, and unique message of the clothing have gained Blue Sky
a following among consumers between the ages of 25 and 45. Sales have tripled in the last year alone,
and Blue Sky is currently working to expand its manufacturing capabilities.
Blue Sky is also committed to
giving back to the community by contributing to local conservation
programs. Ultimately, the company would
like to develop and fund its own environmental programs. This plan will outline how Blue Sky intends
to introduce new products, expand its distribution, enter new markets, and give
back to the community.
It is important to state a
firm’s mission and goals, including financial and nonfinancial goals. Blue Sky’s goals include growth and
profits for the company as well as the ability to contribute to society
through conservation programs.
BLUE SKY’S MISSION
AND GOALS
It is important to state a
firm’s mission and goals, including financial and nonfinancial goals. Blue Sky’s goals include growth and
profits for the company as well as the ability to contribute to society
through conservation programs.
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Blue Sky’s mission is to be
the leading producer and marketer of personalized, casual clothing for
consumers who love the outdoors. Blue
Sky wants to inspire people to get outdoors more often and enjoy family and
friends while doing so. In addition,
Blue Sky strives to design programs for preserving the natural environment.
During the next five years,
Blue Sky seeks to achieve the following financial and nonfinancial goals:
- Financial Goals
- Obtain financing to expand manufacturing capabilities, increase distribution, and introduce two new product lines.
- Increase revenues by at least 50 percent each year.
- Donate at least $25,000 a year to conservation organizations.
- Nonfinancial goals
- Introduce two new product lines—customized logo clothing and lightweight luggage.
- Enter new geographic markets, including southwestern and Mid-Atlantic States.
- Develop a successful Internet site, while maintaining strong relationships with retailers.
- Develop its own conservation program aimed at helping communities raise money to purchase open space.
This section reminds
employees as well as those outside the company (such as potential lenders)
exactly what Blue Sky does so well and how it plans to achieve a sustainable
competitive advantage over rivals.
Note that here and throughout the plan, Blue Sky focuses on
relationships.
CORE COMPETENCIES
This section reminds
employees as well as those outside the company (such as potential lenders)
exactly what Blue Sky does so well and how it plans to achieve a sustainable
competitive advantage over rivals.
Note that here and throughout the plan, Blue Sky focuses on
relationships.
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Blue Sky seeks to use its
core competencies to achieve a sustainable competitive advantage, in which
competitors cannot provide the same value to consumers that Blue Sky does. Already, Blue Sky has developed core
competencies in (1) offering a high-quality, branded product whose image is
recognizable among consumers; (2) creating a sense of community among consumers
who purchase the products; and (3) developing a reputation among retailers as a
reliable manufacturer, delivering the requested number of products on
schedule. The firm intends to build on
these competencies through marketing efforts that increase the number of
products offered as well as distribution outlets.
By forming strong
relationships with consumers, retailers, and suppliers of fabric and other
goods and services, Blue Sky believes it can create a sustainable competitive
advantage over its rivals. No other
clothing company can say to its customers with as much conviction “Go Play
Outside”!
The situation analysis
provides an outline of the marketing environment. A SWOT analysis helps marketers and
others identify clearly a firm’s strengths, weaknesses, opportunities, and
threats. Again relationships are a
focus. Blue Sky has also conducted
research on the outdoor clothing market, competitors, and consumers to
determine how best to attract and keep customers.
SITUATION ANALYSIS
The situation analysis
provides an outline of the marketing environment. A SWOT analysis helps marketers and
others identify clearly a firm’s strengths, weaknesses, opportunities, and
threats. Again relationships are a
focus. Blue Sky has also conducted
research on the outdoor clothing market, competitors, and consumers to
determine how best to attract and keep customers.
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The marketing environment for
Blue Sky represents overwhelming opportunities.
It also contains some challenges that the firm believes it can meet
successfully. Table A illustrates a SWOT
analysis of the company conducted by marketers to highlight Blue Sky’s
strengths, weaknesses, opportunities, and threats.
The SWOT analysis presents a
thumbnail sketch of the company’s position in the marketplace. In just three years, Blue Sky has built some
impressive strengths while looking forward to new opportunities. Its dedicated founders, the growing number of
brand-loyal customers, and sound financial management place the company in a
good position to grow. However, as Blue
Sky considers expansion of its product line and entrance into new markets, the
firm will have to guard against marketing myopia (the failure to recognize the
scope of its business) and quality slippages.
As the company finalizes plans for new products and expanded Internet
sales, its management will also have to guard against competitors who attempt
to
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duplicate to products. However, building strong relationships with
consumers, retailers, and suppliers should help thwart competitors.
COMPETITORS IN THE OUTDOOR CLOTHING MARKET
The outdoor retail sales
industry sells about $5 billion worth of goods annually, ranging from clothing
to equipment. The outdoor apparel market
has many entries. L.L. Bean, REI, Timberland,
Bass Pro Shops, Cabello’s, and Patagonia are
among the most recognizable companies that offer these products. Smaller competitors such as Title IX, which
offers athletic clothing for women, and Ragged Mountain,
which sells fleece clothing for skiers and hikers, also grab some of the
market. The outlook for the industry in
general—and Blue Sky in particular—is positive for several reasons. First, consumers are participating in and
i8nvesting in recreational activities that are near their homes. Second, consumers are looking for ways to enjoy
their leisure time with friends and family without overspending. Third, consumers are gaining more confidence
in the economy and are willing and able to spend more.
While all of the companies
listed earlier can be considered competitors, none offers the kind of trendy,
yet practical products provided by Blue Sky—and none carries the customized
logos and slogans that Blue Sky pans to offer in the near future. In addition, most of these competitors sell
performance apparel in high-tech manufactured fabrics. With the exception of the fleece vests and
jackets, Blue Sky’s clothing is made of strictly the highest quality cotton, so
it may be worn both on the hiking trail and around town. Finally, Blue Sky products are offered at
moderate prices, making them affordable in multiple quantities. For instance, a Blue Sky T-shirt sells for
$15.99, compared with a competing high-performance T-shirt that sells for
$29.99. Consumers can easily replace a
set of shirts from one season to the next, picking up the newest colors,
without having to think about the purchase.
A survey conducted by Blue
Sky revealed that 67 percent of responding consumers prefer to replace their
casual and active war more often that other clothing, so they are attracted by
the moderate pricing of Blue Sky products.
In addition, as the trend toward health-conscious activities and
concerns about the natural environment continue, consumers increasingly relate
to the Blue Sky philosophy as well as the firm’s contributions to socially
responsible programs.
Blue Sky has identified
its customers as active people between the ages of 25 and 45. However, that doesn’t mean someone who is
62 and prefers to read about the outdoors isn’t a potential customer as
wll. By pinpointing where existing
customers live, Blue Sky can make plans for growth into new outlets.
THE TARGET MARKET
Blue Sky has identified
its customers as active people between the ages of 25 and 45. However, that doesn’t mean someone who is
62 and prefers to read about the outdoors isn’t a potential customer as
wll. By pinpointing where existing
customers live, Blue Sky can make plans for growth into new outlets.
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The target market for Blue
Sky products is active consumers between the ages of 25 and 45—people who like
to hike, rock climb, bicycle, surf, figure skate, in-line skate, ride horses,
snowboard or ski, kayak, and other such activities. In short, they like to “Go Play
Outside.” They might not be experts at
the sports they engage in, but they enjoy themselves outdoors.
These active consumers
represent a demographic group of well-educated and successful individuals; they
are single or married and raising families.
Household incomes generally range between $60.000 and $120,000
annually. Despite their comfortable
incomes, these consumers are price conscious and consistently seek value in
their purchases. Regardless of their age
(whether they fall at the upper or lower end of the target range), they lead
active lifestyles. They are somewhat
status oriented but not overly so. They
like to be associated with high-quality products but are not willing to pay a
premium price for a certain brand.
Current Blue Sky customers tend to live in northern New England, the
South, California,
and the Northwest. However, one future
goal is to target consumers in the Mid-Atlantic states
and Southwest as well.
The strongest part of the
marketing mix for Blue Sky involves sales promotions, public relations, and
nontraditional marketing strategies such as attending outdoor events and
organizing activities like day hikes and bike rides.
THE MARKETING MIX
The strongest part of the
marketing mix for Blue Sky involves sales promotions, public relations, and
nontraditional marketing strategies such as attending outdoor events and
organizing activities like day hikes and bike rides.
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The following discussion
outlines some of the details of the proposed marketing mix for Blue Sky
products.
PRODUCT STRATEGY.
Blue Sky currently offers a
line of high-quality outdoor apparel items including cotton T-shirts, baseball
caps, and fleece vests and jackets. All
bear the company log and slogan, “Go Play Outside.” The firm has researched the most popular
colors for its items and given them names that consumers enjoy—sunset red, sunrise
pink, cactus green, desert rise, and river rock gray, among others. Over the next five years, Blue Sky plans to
expand the product line to include customized clothing items. Customers may select a logo that represents
their sport—say rock climbing. Then they
can add a slogan to match the logo, such as “Get over It.” A baseball cap with a bicyclist might bear
the slogan, “Take a Spin.” At the
beginning, there would be ten new logos and five new slogans; more would be
added later. Eventually, some slogans
and logos would be retired, and new ones introduced. This strategy will keep the concept fresh and
prevent it from becoming diluted with too many variations.
The second way in which Blue
Sky plans to expand its product line is to offer items of lightweight
luggage—two sizes of duffel bags, two sizes of tote bags, and a daypack. These items would also come in trendy an
basic colors, with a choice of logos and slogans. In addition, every product would bear the
Blue Sky logo.
DISTRIBUTION STRATEGY.
Currently, Blue Sky is
marketed through regional and local specialty shops scattered along the California coast, into the Northwest, across the South,
and in northern New England. So far, Blue Sky has not been distributed
through national sporting goods and apparel chains. Climate and season tend to dictate the sales
at specialty shops, which sell more T-shirts and baseball caps during warm
weather and more fleece vests and jackets during colder months. Blue Sky obtains much of its information
about overall industry trends in different geographic areas and at different
types of retail outlets from its trade organization, Outdoor Industry
Association.
Over the next three years,
Blue Sky seeks to expand distribution to retail specialty shops throughout the
nation, focusing next on the Southwest and Mid-Atlantic regions. The firm has not yet determined whether it
would be beneficial to sell through a major national chain such as REI or Bass
Pro Shops, as these outlets could be considered competitors.
In addition, Blue Sky plans
to expand online sales by offering the customized product line via Internet
only, thus distinguishing between Internet offerings and specialty ship
offerings. Eventually we may be able to
place internet kiosks at some of the more profitable store outlets so consumers
could order customized products form the stores. Regardless of its expansion plans, Blue Sky
fully intends to monitor and maintain strong relationships with distribution
channel members.
PROMOTIONAL STRATEGY.
Blue Sky communicates with
consumers and retailers about its products in a variety of ways. Information about Blue Sky—the company as
well as its products—is available via the Internet, direct mailings, and in
person. The firms’ promotional efforts
also seek to differentiate its products from those of its competitors.
The company relies on
personal contact with retailers to establish the products in their stores. This contact, whether in-person or by phone,
helps convey the Blue Sky message, demonstrate the products’ unique qualities,
and build relationships. Blue Sky sales
representatives visit each store two or three times a year and offer in-store
training on the features of the products for new retailers or for those who
want a refresher. As distribution
expands, Blue Sky will adjust o meet greater demand by increasing sales staff
to make sure it stores are visited more frequently.
Sales promotions and public
relations currently make up the bulk of Blue Sky’s promotional strategy. Blue Sky staff works with retailers to offer
short-term sales promotions tied to event and contests. In addition, Nick Russell is currently
working with several trip outfitters to offer Blue Sky items on a promotional
basis. Because Blue Sky also engages in
cause marketing through its contribution to environmental programs, good public
relations have followed.
Nontraditional marketing
methods that require little cash and a lot of creativity also lend themselves
perfectly to Blue Sky. Because Blue Sky
is a small, flexible organization, the firm can easily implement ideas such as
distributing free water, skiers, and discount coupons at outdoor sporting
events. During the next year, the
company plans to engage in the following marketing efforts:
- Create a Blue Sky Tour, in which several employees take turns driving around the country to campgrounds to distribute promotional items such as Blue Sky stickers and discount coupons
- Attend canoe and kayak races, bicycling events, and rock climbing competitions with our Blue Sky truck to distribute free water, stickers, and discount coupons for Blue Sky shirts or hats.
- Organize Blue Sky hikes departing from participating retailers.
- Hold a Blue Sky design contest, selecting a winning slogan and logo to be added to the customized line.
PRICING STRATEGY.
As discussed earlier in this
plan, Blue Sky products are priced with the competition in mind. The firm is not concerned with setting high
prices to signal luxury or prestige, nor is ti attempting to achieve the goals
of offsetting low prices by selling high quantities of products. Instead value pricing is practiced so that
customers feel comfortable purchasing new clothing to replace the old, even if
it is just because they like the new colors.
The pricing strategy also makes Blue Sky products good gifts—for birthdays,
graduations, or “just because.” The
customized clothing will sell for $2 to $4 more than the regular Blue Sky logo
clothing. The luggage ill be priced
competitively, offering a good value against it competition.
An actual plan will
include more specific financial details, which will be folded in to the
overall business plan. For more
information, see the “Financial Analysis in Marketing” appendix on page A-1
of this book. In addition, Blue Sky
states that at this stage, it does no have plans to exit the market by
merging with another firm or making a public stock offering.
BUDGET, SCHEDULE, AND MONITORING
An actual plan will
include more specific financial details, which will be folded in to the
overall business plan. For more
information, see the “Financial Analysis in Marketing” appendix on page A-1
of this book. In addition, Blue Sky
states that at this stage, it does no have plans to exit the market by
merging with another firm or making a public stock offering.
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Though its history is short,
Blue Sky has enjoyed a steady increase in sales since its introduction three
years ago. Figure A shows these three
years, plus projected sales for the nest three years, including the
introduction of the two new product lines.
Additional financial data are included in the overall business plan for
the company.
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